Providing clarity amidst a workflow transformation

Client: ExxonMobil
Role: UX/UI Design Lead, UX/UI Design Mentor
Duration: January 2022 - May 2022 (4 months)
Skills: UX Research, UX/UI Design

ExxonMobil's IT department underwent a significant workflow transformation in 2021, shifting from a traditional waterfall approach to an agile methodology. To help teams understand these new changes, I led the redesign of a website providing educational resources for enhanced agile fluency. During this project, I mentored a developer in their transition to design, leading to a final product resulting in a Net Promoter Score increase of 100%.

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